Wednesday, January 30, 2013

Week Two Task

Identify a model of change to help explain change within an organization you have experienced

An Analysis From CC (XIE YUCHEN)


Implication of this model

Looking carefully at the picture about “change management model” and reading those 3 cases(CN1, 2, 3) about processes of changes in teaching and learning, I consider almost all changes occurred in school would follow these steps: design, implement, manage change, evaluate and assess. We find this model from Internet and consider that this model contains abundant factors that people, tools and process are 3 element in change model. On the other hand, it reminds me of a change in our educational faculty in my college--Zhejiang University of Technology. 


Design and Implement
Its the first time that our faculty use a detecting system of undergraduate project, this system is made by a graduate student one year ago, then with the help and cooperation with teachers and professors in our faculty, it is gradually mature to become a completed system to be used. We are the first group to try this system, which is a simple system to manipulate, but still had some little problems.

Manage change

The tutor told us that if we have some problem with this system, immediately email him and he would make attempts to find solutions. Once we found a problem about uploading assignment, he and his working group spent 3 days to solve this difficulty, finally inform us to try system again in time. 

Evaluate

Both teachers and students use this system during the graduate period, all the steps about our project worked well regarding the reflect from either teachers or students, including conveying message, uploading assignment, download application forms, check spelling mistakes, confirm results and so on. 

Assess

After that, out tutor asked us to make a questionnaire. Reasonably, this system works well now and the functions become more and more for catering to students’ and teachers’ need. 
As I mentioned above, this change on technology used in T&L is totally follow this change of model: design, implement, manage change, evaluate and assess.

Answer from Abby (Yao Ruyan)
Identify the model: As we can tell from the chart, the changing model is continuous which means the whole process operates in a circle. The core of change are people,tools and process. These three elements are influencing each other during the whole changing modle. There are five steps in the process of changing:assess, design, implement, manage change, evaluate. This modle can be fully used into an change story in my faculty in Zhejiang University of Technology--Faculty of Humanities.

The Faculty tried to use a new system for students information management. During the changing process, the faculty did whole following the five steps.

Assess: Before choosing a specific system, the faculty wanted to do a few researches about the opinions students and teachers having for the old system. They also searched all
information about these new systems can be chose. 
Design and implement:After the preparation of collecting information and making assessment of all conditions, the Faculty chose a system named "Yuanchuang Wang". And they also made some changes of the system to adapt the real situation for Faculty of Humanities. The system was on trial in the faculty for couple of months for the final decision.
Manage change: There was a specific team helping students and teachers with the new system. They offered all technical helps and also improved the system for better adapted to the using habit of the students and teachers. 
Evaluate: During the probation period of the "Yuanchuang Wang", teachers in our faculty hold several meetings about exchanging their ideas and opinions of using this system. Students were also asked to fill a questionnaire about the system. 

At last, the faculty chose the "Yuanchuang Wang" as the new system for the whole faculty. Until now, my faculty are still using this system.

Edited by Anne (HUANG Anni)

There should be many models of change for demonstrating how the manager predict and deal with the unexpected events. Looking at this specific change management diagram, people, process and tools as important factors influence the implementation inside organization. From design to access, the changing is continuous because people may encounter new ideas or infrastructure of institution is improved. It is significant to be aware of what happen around you and adapt to change. 

In BNUZ, the dean identifies that it is difficult for students to speak English outside classroom. To extend the classroom and facilitate daily communication with English, the crew decides to require both teachers and children "no Chinese at school".

(1) Design
The first stage is design, which not only involving what we want to do but how we can achieve it. The authority and teachers meet regularly and frequently to discuss the details. At last, we come up with a constructive diagram containing intended learning outcomes and teaching and learning activities and assessment method as well.

(2) Implement 
According to the schedule, we need to enrich the teaching tools. For example, learning that today's children like to read online, the school buy several e-book for students.  By doing this, students can easily to take resources away and read large amount of books. 

(3) Manage Change 
For teachers, they could suffer punishment if they are found to speak Chinese during the working time. Generally, the punishment is deducting wages. The purpose is reminding them building an English environment. Although the disciplines meet arguing, some teachers say that it is unnecessary to speak English such as during delivering information. However, the regulation keeps ongoing and proved to be benefit.

(4) Evaluate
The feedback mainly comes teachers' and students' feedback. School organized interview to collect data about their ideas and identify what improvements can be made. 

(5) Assess
Based on the feedback and observation of teachers, the school summarize that students become more active and show great passion on learning English. Comparing with other schools, the learning performance is obviously better. 

Understanding from Janey (HU Jiani)

We find this model and think this one can help us understanding the topic.People,tools and process are three main factors to support a successful organization and they are changing all the time.Design, implement, manage change, evaluate and assess are influence other factors as a circle, and turn out as continuous improvement.

I want to analysis this model with my experience of my university in Mainland China where I got my bachelor degree.My faculty developed a new system for Japanese language learning.

(1)Design
Firstly,the leader-group of my faculty design this system with a software compony together. They did survey for students and teachers, collected the problems in current learning that time and our expectations. Then they designed a system like a online Japanese learning community.

(2)Implement
We can use it in and out of class, and also have connection with other website and universities. We can communicate with teachers and other classmates, even Japanese learner from other organizations on the forum of the system. There is a database in this online system, teachers and students share resources together. We can update the datas freely and get the latest useful resources.

(3)Manage change
By using this system, teachers can know the need of students timely and control the degree of students' learning.  The faculty also can know the process of teaching and learning, and make suitable strategy.

(4)Evaluate
The supervisors of this system update the survey anytime if necessary. Students and teachers give feedback for them to improve the system. If there are any bugs, they can fix it timely.

(5)Assess
Based on the feedback of students and teachers, the faculty developed a assess system for evaluating the learning outcomes of students.



Week One Task


Activity:Report on your present or previous experiences in the workplace. How best would you describe how your organization (or an organization of your choice) learnt.

Anne


I don't have many experience in workplace. Referring to learning organization, I want to mention my working experience as a teaching assistant in our School - Beijing Normal University at Zhuhai (BNUZ).

Why I think it is a good example of learning organization:


Firstly, the school has its well established teaching style as it is a branch campus of Beijing Normal University, while it still digs into innovative methods to capture the newly educational trends and embrace change. The dean supports teachers use ICT in teaching as a response to the increasing demand of information society. Teachers and students have access to the Internet so that they enable to get the news inside and outside school and exchange ideas with each other. Moreover, teachers can offer instant online feedback to others pedagogy to make improvements. The faculties meet regularly to discuss what have been done and what could be enhanced. They work together to keep innovation.


Secondly, for the students, ICT implementation encourage students' learning motivation. On one hand, ICT creates an open environment for collaborative study. Students can develop their communication skills via social media meanwhile broaden horizon when they are exposure to others opinions. On the other hand, the classroom is extended, which means students enable to further the collaborative study when they are at home or even on their journey.


Apart from the above, the school makes changes in management strategies. Some undergraduate students are recruited to be executive and manager because they are supposed to be more sensitive to innovation. Besides, the partnership with parents also taken into consideration, the school encourages parents to build close relationship with teachers and their suggestions have great impact on school's decision.


Janey (Jiani HU)

Based on my previous experience, I would like to choose hujiang.com as an example of online language study organization.It is not like the real organizations, it’s a website which build a virtual learning language learning environment. Everyone who registers and log in as a member of this website, has its own responsibility for this virtual environment. Members who upload the resources and share with others can earn the virtual money , and then they can use this money to buy other resources or have online courses. This organization is becoming more and more mature, worked like a real community. 



CC (XIE YUCHEN)

I have graduated from Zhejiang University of Technology, which is an undoubtedly learning organization in terms of 5 principles from the book “Schools that learn”. We have attended different kinds of courses: compulsory, elective, professional, minor and so on. Besides, school provides clubs that help us adapt new life in university, and some activities or talks taught us how to equip ourselves to apply greater jobs and develop a good time-managing skill.
Personal mastery:
As far as I am concerned, our school encourages us to conquer ourselves and challenge the difficulties. When I was a freshman, the instructor asked us to attend various classes and activities to make new friends and develop colorful college life. Once I was shy to attend the Ping Pong competition, then he encouraged me to attend and challenge myself. At last, I got the second place in this match. I felt more confidence than ever before. Of course, when school conducted a staff game, he attended with passion no matter the results good or not, he would be proud of personal mastery.
Shared vision:
In my impression, the teachers and staffs are all nice and united, but they would be competitive when they were evaluated to become greatest staff in students’ perspective. They almost wanted to become great teachers from students’ heart. On the other hand, they all feel proud of our university and contribute to our school.
Mental models:
Some of us students feel surprised about the ability of our instructors, when someone among us had problems about learning and life in school, they all had an insight into our moods and relevant learning factors. So people in this organization have developed awareness of attitudes and perceptions.
Team learning:
Some of the staffs always got together to discuss about things they want to learn or they need to learn, equipping themselves to adapt to this high-tech world. So some of us were invited to make a speech teaching them about skills and operation.
Systems thinking:
I remember that our tutors often visited and learnt other great schools to compare and mutual learn from each other with groups. After one visit, they would hold a meeting discussing about how to enhance the facilities and improve quality of education. I supposed that because one of our tutors told us a good news that they planned to build a room with high technology and each staff and student need to entry by special cards.


Abby (Yao Ruyan)

I want to introduce some of my university--Zhejing University of Technology. For ICT learning and teaching, ZJUT has its own system for the whole operating. There is an online system named -"Yuchuangwang" to support all school members share resources,such as helping students get course materials, notices from teachers and so on. Students will also state their opinions about the teachers at the end of the semesters through the system.Teachers can learn from each other through the system by watching others' courses. There is a specific organization named Modern Educational Technology Research Institution, supporting the ICT implementing for the school and the faculty and doing professional research in the area of using ICT, designing educational software, etc.. This institution provides quality support for the whole school using modern technology software and ICT. Teachers are required to participate the meeting held by METRI to exchange new thoughts about teaching, new technology can be used in teaching and so on.



Little Four


Group Name: 

The Little Four

Group Members:
Abby --YAO RUYAN(major:ITE)
Anne --HUANG ANNI(ICTE)
Janey --HU JIANI(ITE)
CC --XIE YUCHEN(ICTE)
We all full-time postgraduate students.

Expectation:
1. Learn more about changes in organization.
2. Learn how to handle the changes in a particular L&T situation.
3. Learn how to identify organization and how to handle the organization sustainable change.